FAQs

How do I receive free shipping?

Do you ship internationally?

Do you process orders during the weekend and public holidays?

How do I track my order?

Can I update my delivery address after placing the order?

My package is stuck, and tracking hasn’t updated.

Do you ship to PO Boxes?

Do I have to pay the return to sender fee and a new postage fee is my package is not delivered?

Will my package be charged customs and import charges?

Can I pick up my order from the Love Beauty Foods warehouse?

How do I know if my order was successful?

Do I need an account to order?

What type of packaging materials do you use?

I forgot my discount code!

I received a damaged/faulty product. What should I do?

I received the wrong product(s). What should I do?

I entered the wrong email address. What should I do?

There are missing product(s) in my order. What should I do?

What is afterpay?

Is Love Beauty Foods based in Australia?

Where is your office based?

Are Love Beauty Foods products made and manufactured in Australia?